YOU’VE GOT QUESTIONS. WE’VE GOT ANSWERS.

  • Do you take orders?

    We sure do! Call the shop from which you’d like to pick up to place your order. We do not take orders over email, but if you have questions, email us - baker@bakeshopva.com.

  • HOW MUCH ADVANCE NOTICE IS REQUIRED FOR ORDERS?

    More notice is always better. Pick up orders require at least 24 hours notice. Delivery orders need a little more lead time so we can arrange a delivery driver. We understand how things go, so if you need something last minute call the shop and we will try our best to make it happen.

  • Do you deliver?

    We deliver to to VA and DC within a 10 mile radius from our Arlington location. Delivery starts at $15 and increases based on distance/time/day of delivery. Delivery is only available from 11AM - 4PM and the order minimum is $40.

  • I need to change/cancel an order

    Please CALL us to change/cancel an order. Any order canceled with 48 hours notice will receive a refund. Orders canceled with less than 48 hours notice can not be refunded. Please refer to our policies found at the bottom of the page.

  • WILL YOU MAKE A CAKE SHAPED LIKE A CAR, WRITE ON INDIVIDUAL CUPCAKES, COLOR FROSTING PURPLE, PUT A PHOTOGRAPH ON A CAKE?

    We don't work with cake shapes or fondant or make custom themed/designed cakes or cupcakes. Sorry!

  • DO YOU OFFER SPECIAL PRICING FOR WEDDINGS AND OTHER EVENTS?

    Quantity discounts are available for cupcakes and macarons. Please e-mail event details to baker@bakeshopva.com.

  • VEGAN?

    Yes, we have a full line of vegan cupcakes, cookies and other treats. Vegan cakes are available by advance order. We take pride in our vegan stuff, it's amazing.

  • GLUTEN FREE?

    We offer gluten free blondies, brownies, french macarons and a gluten free chocolate cake that is by advance order only. We are not a gluten free kitchen, so if there is an allergy we do not recommend ordering with us.

  • Nuts/Nut Free?

    We do use nuts in some recipes and we are not a nut free kitchen, so if you have an allergy we don’t recommend ordering with us.

  • GIFT CARDS?

    We’ve got ‘em. You can find eGift Cards here (or in the footer of our site). Regular gift cards are available in the shops.

  • DO YOU TAKE CORPORATE ORDERS?

    Yes, of course! We offer quantity discounts on cupcakes and macarons and delivery options available. Please email us with details - baker@bakeshopva.com.

  • DO YOU ACCEPT DONATION REQUESTS?

    Charitable work is very important to Bakeshop. We try to follow through on as many requests as possible and while we would love to be able to honor every request we receive, we receive many more than we can support. To request a donation for your school or non-profit organization, please send us an email or a letter with the following information:

    Name

    Phone number

    Address

    Organization Name
    
Non-Profit Tax ID number
    
Date of the event

    Type of donation requested